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NetScope: Network Management
Sector: OSS

Couei's NetScope solution is specifically designed to drastically improve the operational efficiency of a carrier by allowing access to business critical network, service and performance data - all on one common, scalable software platform

With NetScope, carriers can now aggregate and process data from a wide variety of disparate sources to enable a consistent view of overall network and service performance right across the enterprise.

The result is a unified, correlated perspective of network and service performance:
  • Measurement data - KPIs and drive tests e.g. from Network Planning to Operations and Maintenance
  • Service-specific data - quality, coverage, complaints etc. from Marketing and Customer Service Centers; and
  • Network data - BTS counters etc. again from O&M, Network Optimisation departments and NMC.
Typical users would include a range of departments: Customer Care, Planning and Optimisation, Operations and Maintenance, Sales and Top Management.

Vendor Independent and Non-Intrusive
NetScope is both technology and vendor agnostic and can be configured to work with any database planning and optimisation system and other management systems. It is also 'non-intrusive' which means it is un-necessary to modify exiting operator systems.



Key Features and Views
Current and planned coverage - in real-time

Network infrastructure and topology - BTS, BSC/RNS, MSC, location and geo-spatial visualisation

Measurement data import and overlay - from drive test and benchmark tools

Indoor service performance and analysis

Real-time service reporting - subscriber-perceived service quality related information - updated by Customer Service Centers and Field Engineers. Senior Management can be fully 'service-aware' in real-time

Network faults, alarms and trouble-tickets

Comprehensive reporting features - both user-configurable and 'auto-reports'

Web-based access for remote visualisation


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